BSNL Customer care numbers

BSNL Cutomer care numbers

The State owned company BSNL has setup an IVRS (Interactive voice Response System) to help customers in a single window concept . You can book or contact these customers service numbers from your mobile also.

BSNL IVRS complaint numbers are 

BSNL Help line : 198 (For fault booking and complaint status enquiry)

BSNL Customer Service 24x7 numbers

BSNL Toll-Free Numbers

BSNL Service	Toll-free numbers
Landline – Other Mobile Network	1800 345 1500
WLL / CDMA	1800 180 1502
BSNL Mobile (GSM) Post-Paid / Prepaid	1800 180 1503
Broadband Complaint Booking	1800 345 1504
BSNL – For MPLS & Other Data Services	1800 425 1957
Enterprise Services – MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre	18004257007
DND (Do Not Disturb) from Landline / Mobile	1909

Land line / Phone related

1500 from BSNL mobile or Landline
1800-345-1500 from other operator mobile or Landline

Broadband / Bharat fiber / Airfibre /BSNL fibernet

1504 from BSNL mobile or Landline
1800-345-1504 from other operator mobile or Landline

Mobile / 4G prepaid and post-paid services

1503 from BSNL mobile or Landline
1800-345-1503 from other operator mobile or Landline

Enterprise Services / Leased lines /circuits/ MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc

Toll- free Number 18004257007
SMS Short Code for BSNL-57007
SMS Other Operators-9482157007
Email Id-ebenquiry@bsnl.co.in
Leased Line Call Centre: 1800-425-1957

COMPLAINTS via Email (PAYMENTS RELATED ONLY):

 For payment related complaints you can write an email to portalhelpdesk@bsnl.co.in

State-Wise BSNL Customer Care number

For any queries you can reach to BSNL Customer Care using the above listed numbers. However if you are Non-BSNL number, use the numbers listed below.

State Names	BSNL Customer Care number
Andaman & Nicobar	03192-233800
Andhra Pradesh & Telangana	040-23201212
Assam	0361-2736394
Bihar	0612-2205900
Chhattisgarh	0771-2229300
Gujarat	079-26481366
Himachal Pradesh	0177-2628880
Calcutta	033-22438000
Jharkhand	0651-2208800
Haryana	0171-2602700
Jammu & Kashmir	0191-2477222/0191-2477789
Karnataka	080-25555111/080-22865300
Kerala	0471-2306600
Madhya Pradesh	0755-2570700
Maharashtra	022-26619001
Odisha	0674-2535399

Sate-Wise BSNL Customer Care Email ID's

State	BSNL Customer Care email ID
Andaman & Nicobar	cgm_an@bsnl.co.in
Andhra Pradesh	pg_ap_gmo@bsnl.co.in
Assam	gmadmin_assam@bsnl.co.in
Bihar	gmo_bihar@bsnl.co.in
Chhattisgarh	suseelagopi.sg@gmail.com
Gujarat	gmnwocfa@gmail.com
Himachal Pradesh	app_auth_hp@bsnl.co.in
Calcutta	gmsmctd@bsnl.co.in
Jharkhand	gmcfajkd@gmail.com
Haryana	gm_cfa_hr@bsnl.co.in
Jammu & Kashmir	gmcfajk@gmail.com/ gmnwpcmjk@gmail.com
Karnataka	appellate_msktk@gmail.com/gmhrabgtd@gmail.com
Kerala	gmhrkerala@gmail.com
Madhya Pradesh	gm_regulation@bsnl.co.in
Maharashtra	gmnwocfa@bsnl.co.in
North East	gmhrne1@gmail.com
Odisha	gmcfaor@gmail.com